About
We aspire to be the strategic partner you can trust, leveraging our human resources expertise to enhance the efficiency and effectiveness of your operations.
RCM Client Services, LLC is the brainchild of a seasoned professional immersed in the dynamic realm of Human Resource Management and Employee Relations. Rachelle C. McCutcheon, with an extensive background spanning both the private and public sectors, has cultivated a wealth of experience that now fuels her commitment to providing unparalleled virtual general administrative assistant and human resource services.
Why Choose Us…
If you’re overwhelmed by tasks, struggling with work-life balance, in need of specialized skills, or experiencing business growth, it may be time to choose us. With RCM Client Services, LLC, you get confidentiality, and professionalism, and most importantly, you get back the work-life balance you deserve.
Get Started
Request A Discovery Meeting
At RCM Client Services, LLC, we provide monthly retainer packages starting at $600.00 to suit your business needs. Additionally, we offer individual services if preferred. Please click on the button below and fill out the questionnaire form, noting any (*) items can be customized to go with the virtual assistant package. Your responses will assist RCM Client Services, LLC in crafting a service perfectly aligned with you and your company.
Services
Bronze-Virtual Administrative Assistant*
Calendar Management: Schedule appointments & meetings. Setup appointment reminders.
Customer Service Support via email: Respond to customer inquiries, resolve issues and provide excellent customer service.
Data Entry: Input and manage data in databases and spreadsheets.
Research: Conduct research on requested topics and compile a findings report.
Travel Arrangements: Plan and book travel itineraries, including flights, hotel, and transportation.
Silver-Human Resource Support*
Employment Verification: Reference Checks-US Only.
Employee Onboarding/Offboarding
Recruitment Support: Sourcing, Resume Screening, and Pre-screen interviews.
Gold-Specialty Human Resource*
Benefits Administration: Assist with New & Open enrollment. Answer employee questions related to the medical & dental plans offered by the employer.
Leave Management: Administer and Track Company FMLA/Workers Comp/ADA.
Human Resource Compliance and Regulations
Consulting
Human Resources/Employee Relations Consultation
Conflict Resolution
Criminal Background Checks for Employment
Employee Engagement
Performance Management
Workplace Investigations
First Line Management Training
Leadership Coaching
Provide Supervisors and Managers with training including (Documentation, De-escalation, Policies and Procedures, and Terminations)
Soft Skills: Effective Communication, Problem Solving, Team Building, and Time Management.
Meet Our Founder/CEO
Rachelle C. McCutcheon, MS, SHRM-CP, has an impressive career in the human resources field. Starting as a Human Resources Assistant in San Antonio, she has climbed the ranks to become an Employee Relations Investigator in Houston, Texas. Her journey through various roles, from a Human Resource Director to an Administrator, has allowed her to explore the diverse aspects of the field. This continuous journey, has been characterized by persistent growth, honing of skills, and an unwavering commitment to excellence. She stays updated with the latest industry best practices and compliance standards.
Rachelle C. McCutcheon
FoUNDER/CEO
Contact Us
We are here to help. We offer packages on certain services.
HOURS:
M-F 9:00 AM – 5:00 PM